SOEDARSO, S. W. Banking Business Performance Evaluation Using Standard Model of Quality Management Europe – EFQM (European Foundation for Quality Management): Case Study in Bank Bjb (Jabar-Banten) Tbk. Jurnal RASI, [S. l.], v. 1, n. 2, p. 185–203, 2021. DOI: 10.52496/rasi.v1i2.58. Disponível em: https://ejournal.umbandung.ac.id/index.php/rasi/article/view/58. Acesso em: 12 mar. 2025.