ARY, M. Pendekatan Teori Antrian Single Channel Single Phase Pada Pelayanan Administrasi . Journal of Science, Technology and Entrepreneur, [S. l.], v. 1, n. 1, p. 46–53, 2021. Disponível em: https://ejournal.umbandung.ac.id/index.php/jste/article/view/6. Acesso em: 30 okt. 2026.